unable to connect to proxy sever

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India PrasadHol2001
Posts: 3
Joined: Thu Jun 08, 2023 8:33 am

unable to connect to proxy sever

Post by PrasadHol2001 » Thu Jun 08, 2023 11:02 am

I have added proxy settings, but a window keeps appearing. Please assist me in resolving this issue and guide me on how to bypass it.
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Screenshot (528).png
Screenshot (528).png (240.42 KiB) Viewed 873 times

clarity
Site Admin
Posts: 15
Joined: Tue Apr 23, 2019 12:28 pm

Re: unable to connect to proxy sever

Post by clarity » Thu Jun 08, 2023 12:03 pm

Please share screenshot of:
  1. http://safesquid.cfg
  2. Proxy Configuration for your browser

clarity
Site Admin
Posts: 15
Joined: Tue Apr 23, 2019 12:28 pm

Re: unable to connect to proxy sever

Post by clarity » Thu Jun 08, 2023 12:08 pm

Check if your desktop can access swg.safesquid.in:8080
From your desktop:
  1. ping swg.safesquid.in
    This should tell you if the FQDN is resolvable by your desktop
  2. telnet swg.safesquid.in 8080
    If the FQDN is resolvable, this will tell you if your desktop can actually connect to the service

India PrasadHol2001
Posts: 3
Joined: Thu Jun 08, 2023 8:33 am

Re: unable to connect to proxy sever

Post by PrasadHol2001 » Thu Jun 08, 2023 12:33 pm

After checking for the 'ping' command, it appears like this
Screenshot (531).png
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clarity
Site Admin
Posts: 15
Joined: Tue Apr 23, 2019 12:28 pm

Re: unable to connect to proxy sever

Post by clarity » Thu Jun 08, 2023 12:39 pm

Obviously then your desktop cannot resolve the FQDN swg.safesquid.in
Instead of setting the FQDN as the proxy host, you should set the IP address of your proxy service in your browser configuration

India PrasadHol2001
Posts: 3
Joined: Thu Jun 08, 2023 8:33 am

Re: unable to connect to proxy sever

Post by PrasadHol2001 » Fri Jun 09, 2023 9:18 am

I have a question regarding the SafeSquid interface. Are the credentials 192.168.221.1 and port 8080 correct for accessing it?

clarity
Site Admin
Posts: 15
Joined: Tue Apr 23, 2019 12:28 pm

Re: unable to connect to proxy sever

Post by clarity » Fri Jun 09, 2023 10:18 am

I presume you followed instructions from:
https://docs.safesquid.com/wiki/Standard_Installation
for installation
After the installation was done, the first login should have prompted you to set password for user administrator
https://docs.safesquid.com/images/a/ac/ ... ssword.png
Next you would need to activate the instance as:
https://docs.safesquid.com/wiki/How_to_ ... d_Instance
you should provide credentials as:
username: administrator
password: <the password you set during the first log in on the console>

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